Terms & Conditions

TERMS & CONDITIONS

Refunds, returns and exchange policy

All items being returned must be in original, unused condition with all tags attached. To register for a return, simply log in to your account within 7 days of receipt and click 'return item'.
You will receive a confirmation email within 48hrs and then you have 5 working days to send them back.
Items received outside of this time frame may not be accepted.

***Please note, we are happy to EXCHANGE sale items. The customer is responsible for all additional postage costs.

 

Returns exceptions

No returns on custom or personalised products.

 

 

 

Payment Policy


Accepted Methods of Payment

Credit Card via PayPal (Visa,Visa Debit, Master Card, Discover)


Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Order Tracking

Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.


Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information
Uploaded photos

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

By purchasing a personalised product from us you are agreeing to allow us to use an image of the item for our promotional use.

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. 

 

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